Email may be one of the most effective and efficient forms of communication since the telephone. And, it can be one of the leading causes of workplace problems since the rumor mill. When used correctly, email is a truly wonderful tool, but it is also a way of sending impersonal, and unnecessarily harsh communiques...
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So, you’ve spent hours and hours searching job boards for openings. You contacted all of your friends, joined social sites like LinkedIn, and expanded your network. You’ve read my book “The Professional Guide to Creating a Killer Resume” and tweaked your resume to the point that you are really happy with it. And you’ve...
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I have been in business for some time now. I love business and I love management. I have had my fair share of challenges, but I have learned something from each one. Some years ago, as a new manager, I had a bad tendency to drop my boss’s name anytime I had to deliver bad news. I...
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I began to notice that my boss was asking me questions that not only came out of left field, but seemed to have an unusual amount of detail that executives at our level are not normally involved with. I would take the question, research it, and almost always come up with the answer which...
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I have been telling people for years that companies are only as healthy as the people that work in them. I also like to tell people that the health of the company is directly related to the health of the leadership. For example, if a CEO demonstrates low integrity, sarcasm, and lying, he will...
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I grew up believing that taking the high road, or being the bigger person in an altercation was the right thing to do. I am far from a pacifist, but I guess my parents and my spiritual teachings suggested that when rumor and innuendo were flying, that if essentially ignored them, they would run...
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Over the years, I have observed many organizations that were just basically dysfunctional. There were many reasons, but what I saw was normally a lack of leadership and a very poor understanding of what it took to get a job done. Jobs, all jobs are broken into three parts: 1) Mechanical 2) Analytical 3)...
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I have been struck lately by President Obama’s never-ending blaming of his predecessor George Bush. I am not particularly interested in the politics of it all, but I don’t believe people should blame their predecessors much past the first six months in a new job. I am not saying you cannot say something was done...
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I have had far too much experience with people who believe what they see and hear before actually doing any research to find out the truth. I have had bosses, co-workers, subordinates, and friends who will declare something as fact when the facts are actually in opposition to their point. I will give some...
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One of the more frustrating experiences I used to suffer as a new manager was when people in authority used to make these ridiculous demands that could not be met. Mathematically speaking, they wanted to put ten pounds of discarded cellular by-product into a container capable of handling exactly half that amount. Ok, I...
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